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Technical Support Analyst
$55k-72k (estimate)
Full Time 2 Weeks Ago
Save

Purple Drive Solution is Hiring a Technical Support Analyst Near Austin, TX

Configuring New Hire Laptops

Asset disposal and pick up.

QR Conference Code Creation

Filling Vending Machines

Call Center Reconfiguration

Processing laptops into/out of Legal Review

Receiving equipment/updating equipment portal

Asset Management (Audit scans, inventory, orders)

Coordinating 3rd party Repair Services

WPS Hot spares

AV Room Sweeps

This role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.

Skills:

Basic tech support and troubleshooting skills for Windows/Mac

Imaging and provisioning computers

Working with a ticketing system

Closing tickets and tasks

Supporting hardware audits

Assisting with hardware refresh

AV Room Sweeps

Asset Management Tasks (audit, vending, inventory)

Job Type: Full-time

Salary: $70,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Work Location: On the road

Job Summary

JOB TYPE

Full Time

SALARY

$55k-72k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

08/06/2024

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Purple Drive Solution
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Purple Drive Solution
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